About Us

Media Room

Statement Regarding PFOA/PFOS

At Colchester Public Service Corporation we are committed to providing safe, reliable and cost-effective water and wastewater services that ensure the ongoing health and safety of every community we serve. Ongoing industry-standard testing of our processes and products helps us meet that goal.

Results of the regular testing required by the U.S. Environmental Protection Agency (EPA) and state regulatory agencies are made available to customers in the Consumer Confidence Reports found on our website. Each of our systems publish test results with comparisons to the EPA established Maximum Contaminant Level (MCL) standards. We are proud of our record of compliance with federal and state health and environmental regulations to date and intend to keep that record intact.

Two compounds that are not currently regulated by the EPA, PFOA and PFOS, compounds created in the 1930s and used widely in consumer and commercial applications (e.g., Teflon), are among a class of synthetic chemicals (known as perfluoroalkyl substances or PFAS) that accumulate over time in the environment and our bodies. Studies are ongoing regarding the potential contaminative effect of these chemicals. We are taking proactive steps to address the issues surrounding them in anticipation of new regulations at the federal and/or state level.

These steps begin with an evaluation of all systems of greatest potential impact and an immediate plan for the best way forward. This plan includes:

  • Evaluating the use of various raw water sources required to meet volume demands coupled with additional steps to understand the relative importance of each source in overall system operation;
  • Making prudent capital investments as necessary;
  • Reviewing and evaluating related operational expenses where necessary; and
  • Modifying or removing sources of raw water supply.

Developing this plan for all our systems is ongoing and complex, necessitating coordination with various local, state and federal stakeholders. While we believe the costs of any remediation actions should be borne by the polluters, we are committed to addressing the issue proactively and look forward to the EPA and state agencies issuing clear and firm guidance that allows us to target our activity.

Our goal is to maximize the use of our resources to the greatest benefit of the communities we serve in the most cost-effective manner possible while ensuring the delivery of safe and reliable service to all our customers.  

For more information visit: https://www.epa.gov/pfas


 Fix a Leak Every Week


0:00 / 0:00



Take the 10 Minute WaterSense Challenge and use the checklist to detect and chase down leaks. Many common household leaks are quick to find and easy to fix - worn toilet flappers, dripping faucets, and leaking showerheads all are easily correctable and can save on your utility bill expenses and water in your community.

Visit our Water Conservation page for more tips to help cut back on water waste.

FaLW_find-and-fix-leaks_infographic

_______________________________________________________________________________

Prevent Frozen Pipes! Winter Weather Tips


frozen



Winter weather brings icy winds and dipping temperatures which can do a lot of damage to your home by freezing pipes and leaving you without flowing water.

There are many precautions you can take now to help you avoid the expense and inconvenience of frozen pipes during an extended cold spell.

Before Freezing Weather
1. Disconnect and drain hoses from outside faucets. If your home has a separate shut-off valve for outside faucets (usually located in the basement or crawl space) then use it to shut the water off to your outside faucets. Then go outside and turn on the faucets to drain water from the line. If your home does not have a separate shut-off valve for outside faucets, then wrap each outside faucet with insulation or newspaper.

2. Insulate pipes or faucets in unheated areas such as the garage, crawl space, or attic. Check with your local home improvement store for which materials to use to insulate your pipes.

3. Show household members how to turn off water to the house in case of emergencies. The main shut-off valve is often located near the water heater or the washing machine. If a pipe bursts anywhere in the house – kitchen, bath, basement, or crawl space – this valve turns it off.

4. Turn off and drain irrigation systems and backflow devices. Wrap backflow devices with insulating material.

5. Cover foundation vents with foam blocks, thickly folded newspaper, or cardboard.

During Freezing Weather
1. Leave the heat on at least 55 degrees and open cupboard doors under sinks, especially where plumbing is in outside walls, to let interior heat warm the pipes.

2. Temporarily, keep a steady drip of cold water at an inside faucet farthest from the meter. This keeps water moving, making it less likely to freeze.

3. If you are away for any length of time, you may consider shutting off your home’s water to reduce the chances of frozen or broken pipes. Contact your water provider for more information on how to do this.

4. Have your plumber and water provider’s telephone number handy. During an extended cold spell, your pipes might freeze despite the best precautions.

If Your Pipes Freeze
1. Determine which pipe(s) are frozen. If some faucets work but others don’t, that means pipes inside your home are likely frozen. If none of your faucets work, there may be a problem at the street – contact your water provider.

2. Find the frozen pipe(s) and attempt to thaw them with a hair dryer using a low setting. Wave the hair dryer back and forth along the frozen area. NEVER thaw a frozen pipe with an open flame.

3. Shut off water and power (or gas) to the water heater if you have a leak or a broken pipe. Contact your water provider if you are unable to find the shut-off valve or the valve doesn’t work. Check with a plumber or home improvement store for leak repair supplies and information.

________________________________________________________________________________

 

Stay tuned for any statewide media releases or announcements.

Media relations contact:

Tom Oakley, Spokesperson
Phone: (844) 882-1949
Email: tgoakley@uiwater.com