COVID-19 Customer Care

We understand that the COVID-19 pandemic is creating financial challenges for many households.

We offer payment plans to provide assistance to customers who are accumulating past-due balances on their utility bills.

If you are unable to pay or have fallen behind on your bill, reach out to Customer Service. We are available Monday through Friday, 8:00am - 5:00pm Eastern to assist customers with payment plans that meet their specific situations.

View all company COVID-19 updates below.