Contact Us

Phone Inquiries: (866) 842-8432

We’d Love to Hear from You!

To start or stop service at an existing location, inquire about a Property Closing Information Request Form, or request start service connection at a location/property currently without a water and/or wastewater (sewer) connection (also known as a TAP), please visit our Service Forms page to download the corresponding form. Complete and submit it to our Customer Service office via email or fax.

Phone: (866) 842-8432
Fax: (866) 842-8348
Email: customerservice@uiwater.com
Hours: 8:00am - 5:00pm Eastern
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.