COVID-19 Customer Care
We understand that the COVID-19 pandemic is creating financial challenges for many households.
We offer payment plans to provide assistance to customers who are accumulating past-due balances on their utility bills.
If you are unable to pay or have fallen behind on your bill, reach out to Customer Service. We are available Monday through Friday, 7:00am - 4:00pm CST to assist customers with payment plans that meet their specific situations.
View all company COVID-19 updates below.