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Information Regarding Service Disruptions

 

Carolina Water Service, Inc., your local water provider, to the customers on Grace Street in the Westside Terrace Subdivision

Please be advised that effective today Wednesday, July 28, 2010, we are lifting the boil water advisory that was issued on Tuesday, July 27, 2010.

Our water sample results from the laboratory confirm that your water continues to be safe and you no longer have to boil your water.  Again, we are lifting the boil water advisory today, Wednesday, July 28, 2010.

We appreciate your patience and should you have any questions or concerns, please contact our customer service department at 1-800-272-1919, again that’s 1-800-272-1919.

Thank you

 

Tega Cay Water Service, Inc., your local water provider, to the select customers on Tara Tea Dr., Suwarrow Cr., Suwarrow Ct., 5102, 5103, 5104, 5105, 5106, & 5107 Windward Dr. in the Tega Cay Subdivision

Please be advised that effective today Monday, July 26, 2010, we are lifting the boil water advisory that was issued today, Monday, July 26, 2010.

Fortunately, the water did not have to be cut off completely and the repair was made with pressure still in lines.  Again, we are lifting the boil water advisory today, Monday, July 26, 2010.

We appreciate your patience and should you have any questions or concerns, please contact our customer service department at 1-800-272-1919, again that’s 1-800-272-1919.

Thank you.

 

Tega Cay Water Service, Inc. your local water provider, to select customers on Tara Tea Dr., Suwarrow Cr., Suwarrow Ct., and 5102, 5103, 5104, 5105, 5106, and 5107 Windward Dr. in the Tega Cay subdivision

This message is to inform you that due to an emergency water repair being conducted today, Monday, July 26, 2010, your water service may be interrupted.  The necessary repairs are currently underway and will be completed as soon as possible.

As a precaution, we are issuing a boil water advisory until further notice.  Once water service has been restored, we ask that you please boil your water vigorously for at least 1 minute before drinking or cooking with it.  A follow up message will be sent to you when this boil water advisory is lifted. 

Once this work has been completed, normal water quality and pressure should be restored to your home.  We apologize for any inconvenience, and should you have any questions or concerns, please contact our customer service department at 1-800-272-1919 again that's 1-800-272-1919.

Thank you.

 

The Harbour, The Point and The Farms Communities
Iredell County

Re: Water Restrictions

In an order dated May 23 of 2008, in response to severe drought across the state, the North Carolina Utilities Commission issued a drought restrictions policy for all investor and privately owned public water utilities under its jurisdiction in the state.  This order implemented a system of restrictions based on the severity of the county drought as identified by the North Carolina Drought Management Advisory Council (www.ncdrought.org).  This drought status is updated weekly and the severity of the drought dictates the severity of the restrictions.

D0 Abnormally Dry
Mandatory odd-even spray irrigation three days per week:           

Handheld use of a container or hose to water flowers, shrubs, trees, and vegetable gardens is allowable at anytime.
Car washing is allowable at anytime.

 

We are seeing very heavy demand of the water utility system which serves your home in this unusually hot weather and have noticed that many are irrigating outside of permitted times.  We must ask for your attention to this situation and your compliance with the restrictions to ensure that the system performs as intended.  Failure to cooperate may result in enforcement actions against violators and possible additional restrictions on the entire water system.

Because of the frequency that the county drought classification is updated, it is the responsibility of the customers to keep informed of the current weekly status by checking the Drought Management Advisory Council website referenced above and the Utilities Commission’s website at www.ncuc.commerce.state.nc.us (and clicking on the “Drought – Non-Essential Water Usage Restrictions” link on the right margin) - or by calling our Customer Service Office at 704-525-7990 if you do not have internet access.

We sincerely appreciate your cooperation in this matter. 

Thank you

 

Utilities Services of South Carolina, Inc., for customers in the Nevitt Forest subdivision 

Please be advised that we have received word that an individual posing as an employee of Utilities Services of South Carolina, Inc. approached one of our customers in your area and demanded a cash payment for a delinquent water bill or their water service would be disconnected. 

Please be advised that this individual is not an employee of our company, nor are any of our employees allowed to accept cash payments in the field.  If you are approached by someone demanding a cash payment, please obtain as much information as possible, including any personal identification and license plate number information, etc. and immediately contact your local Police or Sheriff’s Office.  In addition, we would ask that you contact our Office at 1-800-367-4314 to report any suspicious activity.

As our valued customer, we wanted to share this important information with you immediately to alert you of this situation.  Should you have any questions, please feel free to contact us at any time at 800-367-4314.  Again, that’s 800-367-4314.

Thank you.

 

North Carolina Water Customer Notice

Please be reminded that all our water systems in North Carolina are in some stage of voluntary or mandatory water conservation restrictions.  These restrictions may vary weekly due to drought conditions and are dictated by a system established by the North Carolina Utilities Commission in an order dated May 23, 2008.  The customers are encouraged to keep informed of current restrictions by checking the Commission’s web page at www.ncuc.commerce.state.nc.us/ and clicking on the “Drought! Non-essential water usage restrictions” in the right hand margin. 

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