Customer Service Center

Please use the information below to contact customer service in your area. Make check payable to "Carolina Water Service of North Carolina". Be sure to write your account number on your check.

Carolina Water Service of North Carolina

Send Payments To:
P.O. Box 11025
Lewiston, ME 04243- 9476

Customer Correspondence May Be Mailed To:
5701 Westpark Dr Ste 101
Charlotte, NC 28217

Customer Service or After Hour Emergencies Phone: 800.525.7990

Customer Service Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. ET.
For Non-emergencies such as account information, account updates, or billing inquiries, please email us at:
Customer Service Fax: 866-842-8348

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